After the festive rush of clients, the start of the year often affords spa operators the time to review business procedures and equipment, making it the perfect time to upgrade spa management software. There are also plenty more reasons why now is the opportune time. To help you make the right decision, we have outlined several key software areas worth upgrading for the year ahead.
Upgrade your spa management software for ease of booking
First and foremost, it is vital that your spa software makes booking as simple as possible. Many prospective clients will be using the start of the year to plan their getaways, and can be deterred by a complicated booking process. Whether it is for standard bookings, package bookings, are looking into how to maximise group bookings, or simply to make more bookings with less effort with online booking, your system should make the process clear and easy for both staff and clients.
Clients will use this time to book seasonal packages
Many prospective clients will be feeling the January blues at current, pushing them to seek package bookings for the year ahead. With that in mind, it is worth operating a system that enables package set up and amendment. To upgrade your spa management software, first consider if it can manage seasonal packages. A couples package for Valentine’s Day, a Mother’s Day style package, or a summer package can all perform admirably, as outlined in our advice on how to maximise group bookings.
Upgrade your spa management software for use online
With the Winter weather pushing many to head indoors, your spa’s online presence needs to be strong. Therefore, January to March are an important time to upgrade your spa management software to one that can promote your offerings online. Alternatively, it is vital that it can integrate with other software that can help do this.
A system such as Core by Premier Software® can not only set up your spa packages, but also integrate with onejourney® to promote these offerings online. Clients can then book these in a streamlined journey, alongside upsold products and experiences, before finalising the booking in Core.
Make sure your spa software has support
Do you currently have support for your system following its purchase? For peace of mind should there be any lapse in memory on how to use a specific feature, or should you come across a difficulty you are unsure how to proceed with, a dedicated support team is important to help resolve the matter. So, should you upgrade your spa management software, make sure there is a dedicated support team that can be contacted throughout the year through a suitable channel. This will be invaluable to implement at the start of the year before any busy season, helping with starting queries instantly.
Upgrade your spa management software so that it is scalable
An important consideration, when you upgrade your spa management software, is that it is scalable. That means it can be utilised should your business grow further, such as managing staff, items or promotions across multiple sites or in different areas of the business. The start of the year is often a time when many businesses will be planning for the year ahead, including any opportunities to expand, meaning January-March is the opportune time to look into new software that can help accommodate this.
Core has plenty of features to help manage your spa business for the year ahead. These not only include package set up and sales, but also multi-site management, automated marketing and reporting, stock control, membership options and, of course, booking classes and facilities. To discover more on how Core can help your business, click the button below.