Core by Premier Software | Spa Wellness & Leisure Management Software

Business Overview
Core's dashboard provides a complete overview of your business at the touch of a button, helping to maximise profitability, manage day-to-day operations and highlights areas of growth.
Flexible Design
Whether you are an independent spa or a large international hotel group, Core's single database structure can be tailored to meet your requirements.
Concurrent Licensing
Core's flexible licensing structure means you only need to purchase licenses for the number of users utilising the system at any one time.
Proven Heritage
You are in safe hands. Premier Software has over 25 years' experience delivering business management solutions specifically for the spa, wellness and leisure industry.

Marketing
Keeping your business front of mind with personalised campaigns is key to brand loyalty and repeat bookings. Increase profitability and help retain and attract new clients with Core's automated marketing function.
Configurable
Core's functionality can be configured to meet your exact requirements. We listen to your needs and configure the software to suit your business operations.
Retail
Core contains all your retail information. It enables you to analyse customer spend, automatically generate orders, transfer products and manage product levels.
Online
Book treatments and classes around the clock at a time to suit your client. Online by Premier enables your business to be open 24/7 and accessible on computer, mobile or tablet.
Secure
Ensuring your data is secure is the key to keeping your reputation intact. Core is SEPA accredited and GDPR compliant, so your data is in safe hands.
Scheduling
Accurate diary management is the heart of your business. Core's intuitive scheduling system ensures your client appointments are booked accurately time after time.
Reporting
The intuitive reporting system enables you to run data in real-time and keep track of your business on the go.
Memberships
Core flexes to your membership requirements and keeps track of all your membership data to help increase numbers and revenue growth.
Email, SMS or PDF
Whichever method you prefer to use, Core has it covered. Email, SMS or print, the data captured will enable you to connect with your clients across their preferred channel.

Sustainability
Reduce paper waste by going digital. From online medical questionnaires and membership sign-ups to electronic info packs, Core can help you go green and be seen.
Contactless
Build client confidence with contactless solutions. Core touches all areas of your business, including online booking, door access control and payments, so you do not have to.
Personalisation
Core knows your business, so you can create personal experiences for clients. Tailor membership types, personalise pricing, target offers, recommend stock, and more.

Fundamental to the success of English Lakes is the ability to manage multiple sites through one business management system, whilst integrating with our PMS and access systems. Having worked with previous providers, we were acutely aware that most focus on single elements such as membership, spa and salon, and we needed a flexible system which seamlessly brings together all our operations through one dashboard. Core provides an unrivalled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing a flawless service to our visitors."

Core is at the heart of everything we do. From reporting to reservations right through to future forecasting and membership access through the secure card system. It also integrates with our property management system – Opera – which means guests can enjoy treatments without having to set up a separate account as everything is charged straight to their bedroom.

"No matter what the query or issue, the support team have been fantastic. Previously I would have waited days for a response but since using Core and Premier, the response is almost instantaneous, and if they can’t provide a solution there and then, I am given a timeframe as to when I can expect a response."

Online by Premier Software has completely revolutionised the way we engage with clients and has opened up a whole new customer base for the spa, enabling us to engage with both new and existing clients at a time to suit them.

"Online integrates seamlessly with Core by Premier Software and we have complete control of the date, time and treatments available. In the first month, we saw spa treatment booking increase by 20 per cent and we are looking to maintain this level going forward, whilst expanding the treatments that can be booked."