Software for the spa, wellness and leisure industry
Software for the spa, wellness and leisure industry
Software for the spa, wellness and leisure industry
Trust in Premier Software
WHAT IS CORE?
Combining over 25 years' IT experience, Core by Premier Software delivers a business management system that scales with the growth of your business.
Business Overview
Core's dashboard provides a complete overview of your business at the touch of a button, helping to maximise profitability, manage day-to-day operations and highlights areas of growth.Flexible Design
Whether you are an independent spa or a large international hotel group, Core's single database structure can be tailored to meet your requirements.Concurrent Licensing
Core's flexible licensing structure means you only need to purchase licenses for the number of users utilising the system at any one time.Proven Heritage
You are in safe hands. Premier Software has over 25 years' experience delivering business management solutions specifically for the spa, wellness and leisure industry.
SEE THE FEATURES AT THE CORE OF CORE...
Marketing
Keeping your business front of mind is key to brand loyalty and repeat bookings. Increase profitability and help retain and attract new clients with automated marketing.Configurable
Core's functionality can be configured to meet your exact requirements. We listen to your needs and configure the software to suit your business operations.Retail
Core contains all your retail information. It enables you to analyse customer spend, automatically generate orders, transfer products and manage product levels.Online
Remain open 24/7 with Online by Premier Software. Accessible on a PC, tablet or mobile, clients can book treatments and classes at a time to suit them.Secure
Ensuring your data is secure is the key to keeping your reputation intact. Core is PCI-DSS certified, SEPA accredited and GDPR compliant, so your data is in safe hands.Scheduling
Accurate diary management is the heart of your business. Core's intuitive scheduling system ensures your client appointments are booked accurately time after time.Reporting
The intuitive reporting system enables you to run a variety of reports, export them into different formats and keep track of your business on the go.Memberships
Members are at the heart of your business. Core flexes to your requirements and keeps track of your membership data to help increase numbers and revenue growth.Email, SMS or PDF
Whichever method you prefer to use, Core has it covered. Email, SMS or print, the data captured will enable you to connect with your clients across their preferred channel.
WE'VE GOT YOU COVERED
Relax, after reading our brochure you will know you're in good hands
THE CENTRE OF YOUR BUSINESS
Every spa, wellness and leisure business is unique. Core by Premier Software has been designed to provide the complete business solution, from managing your treatment rooms, to financial reporting and marketing.
Support
A dedicated support team is available to provide you with help and advice should you need it. You will also receive regular software updates to ensure your system has the latest functionality available.
Centralised Control
Core's easy-to-use dashboard utilises real-time data so you can assess how your business is operating around the clock and on the go.
Training
Our trainers are with you from implementation until go-live, where your team will fully understand Core's functionality. We also run webinars and refresher courses.
Continual Product Development
Core continually evolves to meet the needs of the industry. We listen and develop Core to meet existing and future industry trends, ensuring your software is always one step ahead.
WHAT OUR CUSTOMERS THINK...
We get everything we need from Core. It's a well-rounded tool that allows for a great many improvements within a business.
"Core by Premier Software in itself is what works well for us - to identify any individual portion of Core as better than the rest is a difficult task. It's a well-rounded tool that allows for a great many improvements within a business."
Anthony Betteridge
Memberships and Retentions Mercure St Paul's - Sheffield
Fundamental to the success of English Lakes is the ability to manage multiple sites through one business management system, whilst integrating with our PMS and access systems. Having worked with previous providers, we were acutely aware that most focus on single elements such as membership, spa and salon, and we needed a flexible system which seamlessly brings together all our operations through one dashboard. Core provides an unrivalled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing a flawless service to our visitors."
Michael Kay
Group Leisure Manager, English Lakes Hotels
Core is at the heart of everything we do. From reporting to reservations right through to future forecasting and membership access through the secure card system. It also integrates with our property management system – Opera – which means guests can enjoy treatments without having to set up a separate account as everything is charged straight to their bedroom.
"No matter what the query or issue, the support team have been fantastic. Previously I would have waited days for a response but since using Core and Premier, the response is almost instantaneous, and if they can’t provide a solution there and then, I am given a timeframe as to when I can expect a response."
Hida Shuleta
Spa & Health Club Manager, The Landmark Hotel
Core's capabilities are vast. We are continually learning how to fully utilise the software, but once you know how, it is so straight forward and easy to use.
"There are many features within the software, such as automated marketing, which helps save time. Keeping the spa front of mind is essential and Core makes it so easy."
Emily Williams
Senior Spa Therapist, Nant Ddu Health Spa
Core just makes everything simple. The data we pull is complex, but since streamlining the spa business package bookings have increased 31 per cent and treatments by 10 per cent.
"The amount of information Core retains is exceptional and we can tap into that data at any time of day, any day of the week. Without Core, we would not be able to do this as efficiently and without as much success. The uplift in business across all spas is clear to see."
Richard Clay
Group Spa Revenue Manager, Macdonald Hotels and Resorts
Online by Premier Software has completely revolutionised the way we engage with clients and has opened up a whole new customer base for the spa, enabling us to engage with both new and existing clients at a time to suit them.
"Online integrates seamlessly with Core by Premier Software and we have complete control of the date, time and treatments available. In the first month, we saw spa treatment booking increase by 20 per cent and we are looking to maintain this level going forward, whilst expanding the treatments that can be booked."
Stuart Russell
Health Club & Spa Manager at Crown Spa Hotel
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