With businesses reopening, it is essential you and your staff know your responsibilities, post-lockdown. We delved into five of these responsibilities in part 1 of our blog series, making sure both staff and clients are kept safe. Make sure you are following new government guidelines with our next five points below:
Update your treatment menu
New government guidelines stipulate several beauty services that are prohibited, such as those to the face. It is likely that you will need to reduce your menu options, so make sure both staff and clients are aware of what you can and cannot offer. You can do this by updating treatment availability in your software, updating your website and social media, and through staff briefings.
Make clients aware
It is crucial to let clients know you are COVID-19 secure. Remember to put up posters around your business to confirm that you have carried out all the necessary steps to protect clients in a safe working environment. Conveniently, the government has created a poster to download, sign and hang up to put clients at ease.
Put up posters
Another one of your responsibilities is to make sure clients adhere to social distancing. Posters will remind clients to remain 1+ metre apart, to wait at designated spots and attend appointments on their own. Download our free posters for salons or spas/gyms today!
It is your responsibility to provide hand sanitiser or hand washing facilities on entry and exit from your business. While you must ensure clients use these facilities, it does not need to detract from their visit. Why not look at incorporating a hand cleansing ritual as part of their treatment, helping clients feel more comfortable. By placing sanitiser at workstations, both staff and client can top up where required.
Reducing contact for deliveries is also important. Mark out a clear delivery/collection point to reduce cross-contamination between your staff and the driver. It’s worth ensuring all products are cleaned down on entry to the salon or spa. If only one person takes in the delivery, this will also reduce contact between multiple staff members.
Both Salon by Premier Software® and Core by Premier Software® have functionality to implement socially distanced appointments, contact clients, and manage stock deliveries, giving you more time to care for your clients. For more information on how Premier can help your business during COVID-19, why not book a free webinar or presentation now at: www.premiersoftware.uk/book-a-consultation