Tag: clientretention
Why You Should Retail to Clients in the Salon
No matter if you’re new on the salon scene or a veteran, you should retail to clients. When used at the right times, retailing your … Read more
How to Maximise Membership Retention with Email and SMS
Following the surge of spa and leisure activity following pandemic restrictions, many business managers have been focusing on new memberships. However, it is also vital … Read more
How to Prepare for January Salon Business
With December bookings covered, now is the perfect time to prepare for January salon business. Beyond bounceback vouchers and increasing your average service prices to cover … Read more
SMS Marketing – Why Now is the Perfect Time to Use It
Lockdown may have ground spa and gym visits to a halt, but SMS marketing ensures clients don’t forget about your business in its time of … Read more
Why priority bookings are vital and how to offer them
There will likely be a surge of bookings when you reopen, but how do you go about prioritising them? Now, more than ever, it’s important … Read more
Ten reasons why SMS is the perfect way to stay in contact
Staying in contact during the COVID-19 outbreak is easy thanks to SMS. Making sure your business isn’t kept “out of sight, out of mind”, SMS … Read more
Four more ways to support clients and beat the coronavirus
Letting clients know you are still supporting them by working behind the scenes will make sure business keeps moving. Even with your doors closed, there … Read more
How to entice clients back to your business after coronavirus
COVID-19 may have closed the doors to the spas, leisure clubs and everything in-between, but it hasn’t closed the doors to your business for good. … Read more
A quick guide to responding to feedback
Ever come face-to-face with an unhappy client? Even the best salons receive complaints, but how you handle it can turn a negative situation into a … Read more
Best ways to attract clients to your salon in January and February
The New Year is often quiet, which is why attracting clients, new and old, is important. New clients can bolster your salon during January and … Read more