Category: Client Advice
How to Reduce No-shows and Cancellations
No-shows account for 1.2 billion pounds in lost revenue every year, which is why it is important to reduce no-shows and cancellations as much as … Read more
How to Successfully Relieve Client Stress in the Salon or Spa
As April marks Stress Awareness Month in the UK, it’s vital to not only safely identify and manage staff stress, but also client stress in … Read more
Why SMS is Important to Keep Clients Coming Back
Did you know that over 60% of SMS, or text messages, are read within five minutes of receiving them? That means SMS is more important … Read more
Why Touch is Important for Mental Wellbeing
Human touch has the power to impact both our physical health and mental wellbeing. For those living with or recovering from cancer, this touch and … Read more
Why organic skincare treatments are helpful to spa clients with cancer
Organic skincare treatments offer a whole host of benefits, particularly to spa clients diagnosed with cancer. With 375,400 new cases of cancer every year in … Read more
What you need to know to treat spa clients with cancer
Many spa therapists refuse treatment to clients with cancer, based on incorrect knowledge or insurance issues. However, with the right information, therapists can open the … Read more
Why You Should Respond to Client Reviews
Attracting client feedback is important, but did you know you should also respond to client reviews? Responding to both positive and negative feedback can help … Read more
Wellness Concepts: How to Incorporate Them in Your Business
With many seeking recuperation following pandemic measures, it is crucial your business caters to these clients by incorporating key wellness concepts. A wellness concept, by … Read more
Why You Should Retail to Clients in the Salon
No matter if you’re new on the salon scene or a veteran, you should retail to clients. When used at the right times, retailing your … Read more
Social Prescribing – What it is and how to prepare
Social prescribing enables health professionals to refer people to a range of non-clinical activities. Following lockdown measures, many people have felt the impact both mentally … Read more