Category: Business Advice
How to Support Clients in the Cost of Living Crisis
During the cost of living crisis, it is important clients feel welcome and supported to your salon or hotel facilities. With everyday prices soaring, it … Read more
Spa Loyalty Schemes and Why You Need Them
Spa loyalty schemes are an integral part of bringing clients into your facilities, time and time again. In fact, 83% of customers are more likely … Read more
How to Manage Menopause Symptoms in the Salon and Spa
Nearly half of all women in the UK (44%) reported that they have struggled to work from menopause symptoms. With one in three women suffering … Read more
Communications Calendar – Why Your Business Needs One
A successful business requires a watertight strategy to help plan ahead, which is why it is vital to have a communications calendar. However, there are … Read more
Salon vs freelance – why working in the salon is better
What are the benefits of working in a salon vs freelance work? It’s a question many stylists and beauticians ask themselves at some point, especially … Read more
How to take the effort out of upselling with onejourney®
Upselling is crucial for any hotel, spa or leisure environment, but can be difficult to master. However, Journey Hospitality’s onejourney® takes the effort out of … Read more
What Are Micro-Influencers and How to Use Them
Did you know there are mega-influencers, macro influencers, big-influencers, micro-influencers and nano-influencers? As a hair and beauty business, they can help spread the word of … Read more
How to Improve the Online Journey on Your Website
With an estimated 700 million people making online bookings in 2023, now is the time to improve your online journey. Through creating an smooth client … Read more
What to Include in a Salon Bereavement Policy
Loss can happen to anyone, which is why it’s important you implement a salon bereavement policy. There may come a time when member of the … Read more
What are the best ways to promote seasonal spa packages?
When it comes to increasing revenue, it is no secret to promote seasonal spa packages. However, whether it is Valentine’s Day, Mother’s Day, Christmas or … Read more