January - March 2020


The start of the year may have been full of doom and gloom, but Premier Software are here to provide you with essential updates for Q1 of 2020 to put a smile on your face, starting with version 3.3.12 of Salon by Premier Software®. For a full list of software changes, click here.

Coronavirus Update

As valued supporters of Premier Software, we would like to advise you of the steps we are taking to protect our employees, suppliers and clients, in light of the recent COVID-19 (Coronavirus) pandemic.

We have a duty of care to all our employees and those who visit our offices. As part of this obligation, we are doing everything in our power to stop the spread of the virus and are taking several appropriate steps. These include:

  • Catching any coughs or sneezes in a tissue that is then disposed of
  • Washing hands regularly for at least 20 seconds with soap and hot water
  • Cleaning well-used surfaces regularly
  • Providing hand sanitiser gel around the office to be used accordingly.

Should you have any meetings or training booked at our offices in the upcoming months, we ask that you abide by the above steps.

In the meantime, we strongly advise you let your customers know the steps you are taking to protect both your staff and customers from the virus.

For anyone with our software, the easiest way to contact clients is by using the SMS automated marketing feature within your software. For more details, scroll down to the marketing section of this newsletter. If your Premier SMS account has not been set up, please give our implementations team a call on: +44 (0)1543 466580.

We hope that by putting measures in place early, we can help to stop the spread of the virus and ensure that we can continue to run the business effectively and support our clients.

Good Sports

On Friday 13th March, we at Premier Software donned our sportiest gear for Sport Relief. We kicked those Friday the 13th fears away with a day of comfy t-shirts, gym wear and tracksuits to raise money for good causes including mental health, homelessness and child poverty. How did you get involved?

Boost your business

Not part of the Premier Family?

Ring Salon by Premier Software® through your till with no upfront costs before 31st March!

Salon is the scheduling solution for salons and barbershops complete with online booking capability, social media integration, automated marketing, retail management, loyalty rewards, reporting and more.

Straighten out your salon for 12 months at 75 PCM* and then £41.95 PCM*


* Ex. VAT. Discounted licence of £395 + VAT (Usually £595 + VAT) split into 12 monthly payments, plus a monthly support cost of £41.95 PCM + VAT = £75 PCM + VAT. First payment at a reduced cost of £73.40 + VAT. Compulsory 36-month support contract. Price includes lifetime single user hair licence, two days remote training and customisation. Cannot be used in conjunction with any other offer. Lifetime single user beauty licence with enhanced functionality and support available for an additional £10 PCM + VAT. For more information visit: www.premiersoftware.uk/extendedsale

Client Offers

Already a Client?

Put your system knowledge within reach with Salon by Premier Software® training!

Whether you’re looking to expand the mind of a new staff member or extend the know-how of an existing member of staff, training days help you use Salon’s full capabilities.

Reach out for additional training days from just £75 + VAT now.

Did you know… Core?

Closed for a set period? You can prevent online bookings or simply shut down scheduling on specific days within Core by Premier Software®.

Did you know… Salon?

Salon by Premier Software® makes marketing easy! Set-up which clients you wish to send reminders, open slots or promotions to, and select how they will be sent out (such as via email or SMS). You can then schedule them for automatic sending.

Salon by Premier Software® testimonial – Dobney London

“Salon is really easy to use. Everything is broken down into sections from reception through to the system’s management. The training is also second to none, and by the time we had finished we were confident we knew how to use it.”

– Becky Dobney, Salon Owner, Dobney London.

Core by Premier Software® testimonial – The Landmark London

“Core [by Premier Software®] is at the heart of everything we do. From reporting to reservations right through to future forecasting and membership access through the secure card system.”

– Hida Shuleta, spa manager at Spa at the Landmark London.


Staff Contract Update

New employment laws are coming in April, so make sure you’re ready for them! From 6th April, your business will need to provide a full, updated statement of contract and handbooks to any staff who request them. New staff will also now require any terms of employment as soon as they start. That means it’s important you have up-to-date copies ready for when April arrives, so get cracking!

A Forum To Remember

On Thursday 6th February, we held the first Core by Premier Software® forum of 2020. Plenty of Core clients and partners attended, including Journey Hospitality, Spa Breaks, Monek Ltd and Potting Shed Spa to gain a deeper insight into the future of Premier Software and its products.

A huge thank you to all clients who attended and partners who presented, including our very own Leonie Wileman for kicking off the event with Laura Meeson.

Look out for our future Core forums, with the next one set to take place on Tuesday 5th May 2020, although please be aware this is dependent on the coronavirus situation closer the time. For more information please call: +44 (0)1543 466580.

Our trusted partners:


Call us to arrange a free webinar or presentation of your chosen Premier Software product. Alternatively, fill out the form below and we’ll get back to you.