Premier Software
Skip to primary naivgation Skip to content
  • Products
    • Salonlite
    • Salon
    • Core
    • College
  • Get our newsletter
  • Login
  • Free Presentation

Education Can Increase Promotions

Spa managers need to build promotional pricing structures at any time, as well as selecting live dates and expiry dates, allowing them to plan their years’ marketing around seasonal activities. This requires creating and scheduling marketing templates for email and SMS campaigns to a selected audience using information collated from the client record card – actively increasing client engagement and retention.

From a management perspective, it is easy to focus on spa software’s back-office functionality, but is vital to never lose sight of the guest and the quality of their journey. Software doesn’t have to be just about crunching data; it can also have a positive impact on how your business and brand are perceived.

For reservations teams or call centres, if they are not spa-focused, it can be hard to show real enthusiasm for treatments or be proactive about offering alternatives. Educating the booking agent by using a treatment description feature enables them to elaborate on the benefits of each treatment, as well as to finish with other suggestions to help promote alternative treatments and increase bookings.

Adding new packages and treatments also needs to be a quick and easy process, enticing repeat business for spa guests looking to try something new with each visit. Furthermore, when spas experience unexpected therapist absences, a drag-and-drop feature makes moving appointments hassle-free.

CORE by Premier enquiry management allows the team to create a task list of callbacks to clients who have inquired about treatments or spa breaks. Daily task lists prompt client calls, creating opportunities and increasing bookings.

It will also record recommended stock against each treatment or consultation card, providing opportunities for the reception team to prepare products ready for purchase on departure.

Not only is this a great prompt tool for therapists to recommend products in conversation – especially handy for those who are not natural sales people – but it also works to increase retail sales.

Share Blog:

Facebook Twitter Twitter

More blog stories

Top Five Festive SMS Templates

Maximise bookings and sales over the festive period by sending clients your salon offers, straight to their mobile wherever they are. Just set up your …

Find out more

How to Apply Howling Halloween Makeup with our Favourite Looks

Halloween is perfect to show off your cutting-edge creativity with spooktacular hair and makeup. With the right ideas, your competition won’t stand a ghost of …

Find out more

Core integrates with Guestline PMS and EPoS

Premier Software’s 20-year partnership with Guestline has provided two integrations that help spa and health club operators to streamline bookings. Find out how Premier’s flagship …

Find out more
View all blogs
  • Products
    • Salonlite
    • Salon
    • Core
    • College
  • Support
    • Software Support Centre
    • Online by Premier Software
    • Webinars
  • Case Studies
  • About Us
    • About Us
    • Partners
    • Social Wall
  • Careers
  • Contact Us
  • Login
  • FAQs
  • [email protected]
  • [email protected]
  • Privacy Policy
  • Cookie Policy
  • Terms
  • SalonLite Terms
  • Acceptable Use
  • Contact us

    Call:
    +44 (0)1543 466580
    Email:
    [email protected]
    Address:
    9 - 11 Heritage Park
    Hayes Way
    Cannock
    Staffordshire
    WS11 7LT
    Book a free presentation
  • 9 - 11 Heritage Park Hayes Way Cannock Staffordshire WS11 7LT
    Telephone: +44 (0)1543 466580
    © 2023 Premier Software. All Rights Reserved.

    • Webinars
    • Terms
    • SalonLite Terms
    • Acceptable Use
    • Cookie Policy
    • Privacy Policy

    Late opening - Monday 27th and Tuesday 28th March 2023

    On Tuesday 28th March, Premier Software Solutions Ltd will open later than usual. This is due to an internal company announcement.

    Business critical support will continue to be available between the hours of 8:30 a.m. to 9:00 a.m. and from 10:00 a.m. to 8:30 p.m. to those with an applicable Premier support contract via the details, below. We thank you for your understanding and apologise for any inconvenience this may cause.

    Email: [email protected] or phone: (UK) 0800 9882824 / (ROI) 1800 932074

    We use cookies to give you the best experience possible. Click 'Accept' to continue exploring or find out more in our cookie policy. Read More… Accept Reject