Our support package is jam-packed full of useful features to help you get the most out of your Premier Software system. From free phone advice and webinars to online back-ups and booking, we’ve got you covered. With prices starting from just £31.95, there’s no reason to miss out!
Find out how to get the most out of your support contract and what’s involved below:
Free phone advice
If you have any questions about the workings of your software, our support team are on hand to help. Just give us a call on 0800 988 2824.
Free software updates
Stay bang up to date with the latest software updates which are free of charge to support contract customers.
Free webinars
If you have a new starter joining the team or you want to top up your skills why not jump onto any one of our free webinars. Held online, there is no need to travel – simply log on wherever you are and get up to scratch with our latest features.
Access to training videos
Need a quick refresher on how to do something? Don’t stress! Log on and view our training videos any time of the day or night.
Customer Care
Our customer care team have a real-time view of all support cases to provide the fastest possible response.
Instant Remote Access
With this feature, our customer care team can link directly to your business to help progress your query more quickly.
Mobile Apps
This revolutionary app is designed for quick, easy and effective booking, enabling you to book in client’s on-the-go.
Online Back-up
Don’t live in the past! We’ve teamed up with Mozy® to help take the manual back-up of data off your hands. By backing up with Mozy®, you are helping to protect yourself from ransomware too!
Online Portal
With our online portal, you can log and track support tickets 24/7 and see the status of your calls.
Online Booking
Never miss business again. With online booking, your clients can book appointments with you at a time to suit them.
Support
Our standard support hours are from Monday-Saturday 9am-5:30pm. If you would like to upgrade your contract, call our sales team on 01543 466 580.