Premier Software
Skip to primary naivgation Skip to content
  • Products
    • Salonlite
    • Salon
    • Core
    • College
  • Get our newsletter
  • Login
  • Free Presentation

Advice to overcome staff negativity when returning to work

While it’s great to be back open, some staff may show some negativity. After all, emerging from lockdown is a tentative process and not all your staff are going to be confident about returning to a close-contact environment. Not to worry – we share essential methods to overcome this and spread some #PremierPostivity.

Listen to their concerns

The most likely reason for any negativity is that your staff don’t feel safe. It’s essential you listen to their concerns and pinpoint the problem on a one-to-one basis. You will then be able to address their concerns, helping to not only improve your business, but also make your staff feel valued and safe.

Action measures to help them

Once you’ve highlighted any issues with your staff, you can start to resolve the negativity. Communicate how you’re going to help and what measures you’ll be putting in place to protect them using the government guidelines. It’s important to then mitigate any coronavirus risks that could be worrying your client, such as placing hand sanitiser at each workstation or providing personal protective equipment (PPE).

Promote a positive attitude

Forced change can often bring about negativity, such as the shift from lockdown to reopening. You can cure this spread amongst your team by creating a positive atmosphere. Help your staff focus on the more positive parts of returning to work, such as what new skills they have gained during lockdown or what they would like to focus on now they’re back.

Keep in contact

Regular check-ups with your staff can greatly reduce any negativity. Frequent meetings will keep you in-touch with their progress and pre-empt any returning negative feelings. Through these positive interactions, you can set goals for staff who need it, giving them something to work towards, as well as continuing to ask if you can help them further.

Refer them to resources

Your staff’s negativity may be rooted in the state of their mental health. Whilst some aspects will be out of your field of expertise, it is important to provide the utmost support where possible. For example, Low Ears is an initiative to look after the mental wellbeing of staff therapists, providing a powerful safeguarding tool that gives access to professional services and online resources. Make use of the resources available out there and refer your staff to them where necessary.

With a Premier Software system, you can flexibly manage staff rotas, increase appointment times to ease the pressure on staff as they return to work, and much more! Why not book a free webinar or presentation by calling +44 (0)1543 466580 or visiting www.premiersoftware.uk/book-a-consultation

Share Blog:

Facebook Twitter Twitter

More blog stories

Is your business future-proof?

In 2017, we are more tech-savvy than ever before. Our phones are glued to our hands and have become a personal accessory which we colour …

Find out more

Five vital business resources to reopen post COVID-19

With so much regular information on COVID-19, it’s easy to lose track of what’s available to help reopen your business. We have therefore collated several …

Find out more

How much holiday are your salon staff entitled to?

One in 12 workers aren’t receiving the minimum amount of holiday they’re entitled to. Shocking, right? We all know what it’s like to work hard …

Find out more
View all blogs
  • Products
    • Salonlite
    • Salon
    • Core
    • College
  • Support
    • Software Support Centre
    • Online by Premier Software
    • Webinars
  • Case Studies
  • About Us
    • About Us
    • Partners
    • Social Wall
  • Careers
  • Contact Us
  • Login
  • FAQs
  • [email protected]
  • [email protected]
  • Privacy Policy
  • Cookie Policy
  • Terms
  • SalonLite Terms
  • Acceptable Use
  • Contact us

    Call:
    +44 (0)1543 466580
    Email:
    [email protected]
    Address:
    9 - 11 Heritage Park
    Hayes Way
    Cannock
    Staffordshire
    WS11 7LT
    Book a free presentation
  • 9 - 11 Heritage Park Hayes Way Cannock Staffordshire WS11 7LT
    Telephone: +44 (0)1543 466580
    © 2023 Premier Software. All Rights Reserved.

    • Webinars
    • Terms
    • SalonLite Terms
    • Acceptable Use
    • Cookie Policy
    • Privacy Policy

    Late opening - Friday 23rd June 2023

    On Friday 23rd June, Premier Software part of Journey Hospitality will open later than usual. This is due to an internal company update.

    Business critical support will continue to be available between the hours of 8:30 a.m. to 9:00 a.m. and from 10:00 a.m. to 8:30 p.m. to those with an applicable Premier support contract via the details, below. We thank you for your understanding and apologise for any inconvenience this may cause.

    Email: [email protected] or phone: (UK) 0800 9882824 / (ROI) 1800 932074

    We use cookies to give you the best experience possible. Click 'Accept' to continue exploring or find out more in our cookie policy. Read More… Accept Reject