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A Guide to the Perfect COVID-19 Salon Questionnaire for Clients

With new lockdown measures put in place, it’s time to perfect your COVID-19 salon questionnaire! That way, clients with upcoming bookings can be screened with relevant questions, making sure everyone in your salon avoids the risk of infection. Set-up the ideal medical questionnaire with our guide, now:

How to set-up your COVID-19 salon questionnaire

The first step is to ask relevant questions in your COVID-19 salon questionnaire. Using your salon system, make sure you ask:

  1. Have you had a continuous cough in the last month?
  2. Have you recently lost your sense of taste or smell?
  3. Do you have a high temperature (above 38 degrees)?
  4. Have you come into contact with someone with COVID-19 symptoms in the past two weeks?

These should then be prioritised from additional medical questions. Using a system such as Salon by Premier Software®, these can be set-up in the ‘Appointments Menu’ and ‘Medical Types’ section, as shown in our helpful YouTube video to set-up medical questionnaires for online consultations.

Give clients online access to your COVID-19 salon questionnaire

Next, you need to give clients access to your COVID-19 salon questionnaire. Why not make it easy by letting them do it online? Using Online by Premier Software to connect with Salon, clients can log in to a web portal to amend any medical details using your new questionnaire. This helps clients update their details ahead of their next visit!

Use SMS to link to your questionnaire

If your COVID-19 salon questionnaire is online, this can then be forwarded in a link via SMS. After all, this makes it super easy for clients to head to the details, especially when 98% of SMS are opened and 90% within three minutes (according to Text Anywhere)!

Why not see how easy it is to set up links in SMS using Salon and Online with our how-to video, or see how else SMS can help right now with ten reasons why SMS is the perfect way to stay in contact.

QR codes for your COVID-19 salon questionnaire

QR codes are great for directing clients to your COVID-19 salon questionnaire without any faff. Simply create your code by pasting your Online client portal link into a free QR code generator and display it at reception. Clients can then use their phone camera to scan the code and be taken straight to their online details and questionnaire.

As the concerns over COVID-19 continue in the UK, it remains important that we do all we can to protect ourselves and others from potential spread. To find out more on how Salon can help manage the risk in your salon using questionnaires, book a free webinar or presentation today.

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    On 9th August, Premier Software part of Journey Hospitality will be closed.

    Our team will be off-site to help enhance our software and bring you an even greater level of service.

    Technical support for business-critical incidents will be available on the day to those with a relevant Premier Support contract at: [email protected], or: 0800 988 2824 (UK), 1 800 932 074 (ROI) or +44 1543 466 580 (International).

    Thank you for your understanding and we look forward to sharing the results of our training.

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    On Friday 23rd June, Premier Software part of Journey Hospitality will open later than usual. This is due to an internal company update.

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