Core just makes everything simple. The data we pull is complex, but since streamlining the spa business package bookings have increased 31 per cent and treatments by 10 per cent.

"The amount of information Core retains is exceptional and we can tap into that data at any time of day, any day of the week. Without Core, we would not be able to do this as efficiently and without as much success. The uplift in business across all spas is clear to see."

Core is at the heart of everything we do. From reporting to reservations right through to future forecasting and membership access through the secure card system. It also integrates with our property management system – Opera – which means guests can enjoy treatments without having to set up a separate account as everything is charged straight to their bedroom.

"No matter what the query or issue, the support team have been fantastic. Previously I would have waited days for a response but since using Core and Premier, the response is almost instantaneous, and if they can’t provide a solution there and then, I am given a timeframe as to when I can expect a response."

Fundamental to the success of English Lakes is the ability to manage multiple sites through one business management system, whilst integrating with our PMS and access systems. Having worked with previous providers, we were acutely aware that most focus on single elements such as membership, spa and salon, and we needed a flexible system which seamlessly brings together all our operations through one dashboard. Core provides an unrivalled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing a flawless service to our visitors."

When we were setting up the business [George Frank Hair & Beauty] we were looking for options that were affordable and functional. [Salon by] Premier Software takes a lot of the pressure off as we know that our business is running effectively, which allows us to focus on our clients.

"The salon is accessible 24 hours a day through the online booking system and we can communicate effectively with the marketing tools provided by the software. Plus, we can manage our stock levels and product orders without the need for us to manually count everything. It’s a real time saver."

After spending many weeks researching salon software packages, a friend recommended Premier and from the outset I knew they were different.

"Investing in software is a huge consideration for any business and I wanted to ensure that not only it had all the functions I needed but if I ever had a problem, there would be someone available to talk it through.

"From the very first call they were not only friendly, but they knew how to explain everything in detail so it was easy to understand. At the initial meeting we covered everything from the cost of the new system to how Salon could help manage the business. Premier also offer flexible payment plans, which made the decision easier and ensure we could concentrate on the salon’s fit-out."

Mark Blake Hair & Beauty has been working with Premier Software for over 20 years. With a system that is so easy to use, Premier’s software has enabled us to grow our business and get all the Key Performance Indicators we need to make informed decisions on a day-to-day basis.

"We have also been very impressed with their marketing functionality, which enables us to schedule and track our campaigns."

The most amazing booking system... great to even be able to take bookings from the sun lounger in spain to ensure a full column on my return AMAZING thank you SalonLite!!!"

Being able to email and text clients gives them the impression that we are not just training salons, making us look like the professional salon we are."